Here, at Stake, we are concerned about our customers’ well-being and feedback. That is why we have launched a full-fledged support service. You can choose from all possible methods.
Also, we have launched three social network pages (Facebook, Twitter, and Instagram), where we can listen to you and communicate as well.
So, if you’ve got an issue, we are here to help, as usual. Do not hesitate to contact us, as there are no problems without a solution.
How to do it? Read further to learn about your options.
Choose the Option
There are several ways to contact the support team of Stake. It does not matter what you are choosing – we will cover you, explain everything, and do our best to eliminate your problem. From your side, you need to register only, to become our client and use the support.
Live Chat
The live chat option is not available right now, unfortunately. However, there is no reason to fall into despair, as we are about to launch it. Right now, you can use the email or phone options.
Phone Call
You can leave an inquiry for the phone call by email. Soon, we are getting the hotline enabled, so there will be a more straightforward option.
Use the support@stake.today email address for all of your inquiries. Do not forget to read the next section to make it simpler for us. Note, it is always more convenient to write to us from the email address you’ve used during the registration.
What Helps Us to Get Back to You More Quickly
You can ease our work and speed with just a few small steps. All you need to do is to get prepared some info every time you use one of the means. You just need to indicate your email address used for registration, actual name and explain the issue details.
For instance, you can indicate the type of inquiry (cannot recall my login/password, issue with depositing, question, etc.). We will contact you within a single business day.
How to Find Our Office
The main office of the casino’s operator is situated in Curacao. The physical address is Fransche Bloemweg, 17 Willemstad. Apparently, all the disputes and court sessions will be held in Curacao, according to the company address. The website is run by the company called Medium Rare N2.V, with the registration number 145953. If you would like to learn even more details, you are welcome to ask the support team.
Interested in Our Blog?
There are some more ways to learn about the news and updates from the casino.
First, you can sign up for the blog during the registration. We will send you the new articles as well as the changes and system updates concerning the service.
Second, consider a subscription to our already mentioned social media pages. There, we tell everybody the latest news as well as describe the promotions. Finally, do not forget about our forum, where you can learn some essential information about the service from the real user’s experience.
